FAQ
❓ Frequently Asked Questions (FAQ)
1. How does RatZap™ work?
RatZap™ delivers a quick, high-voltage electric shock when a rodent enters the trap. This ensures fast, clean, and humane elimination — no mess, no poison, no hassle.
2. Is RatZap™ safe to use indoors?
Yes! RatZap™ is designed for safe indoor use in kitchens, basements, garages, attics, and offices. The device automatically shuts off when opened, so it’s safe around children and pets when used as directed.
3. What kind of bait should I use?
Peanut butter is the most effective bait. You can also use seeds, nuts, or other high-protein foods. Avoid liquid baits.
4. How do I clean the trap?
After use, power off and unplug RatZap™. Dispose of the rodent safely, then wipe the trap plates with a damp cloth. Do not submerge the device in water.
5. Is RatZap™ reusable?
Yes — RatZap™ is fully reusable. Just clean, rebait, and reset after each use.
6. How long does shipping take?
- U.S. Orders: 5-8 business days
- Canada Orders: 10–20 business days
7. What if I’m not satisfied?
We offer a 30-Day Money Back Guarantee. If you’re not satisfied, email us at support@shopratzap.com within 30 days of delivery to start a return.
8. Does RatZap™ use batteries?
No — RatZap™ is rechargeable and comes with a power adapter and extension cable.